Privacy Policy

1. Introduction

Aglow Outdoor Lighting (“Aglow,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes the types of personal information we may collect from you, how we use that information, and the choices you may have regarding your information.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, schedule a consultation, or submit a form on our website.

• Name
• Email address
• Phone number
• Property address or service location
• Project details, photos, or notes you choose to provide
• Communication preferences

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general usage activity.

3. How We Use Your Information

We use the information we collect to operate our business, respond to your requests, and provide professional outdoor lighting services.

• To respond to quote requests, calls, messages, and contact form submissions
• To estimate, plan, schedule, and complete outdoor lighting projects
• To communicate about appointments, service updates, and project details
• To improve our website, customer experience, and advertising performance
• To send follow-up communications related to your inquiry or service request
• To protect our website, business, customers, and legal rights

4. Cookies, Analytics, and Advertising Tools

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website, measure advertising performance, and improve our marketing efforts.

These tools may include platforms such as Google Analytics, Google Ads, Meta/Facebook advertising tools, conversion tracking, CRM systems, form tools, and other third-party services used to manage leads and improve communication.

You can usually control cookies through your browser settings. Disabling cookies may affect some website features or tracking functions.

5. How We Share Information

We do not sell your personal information for money. We may share limited information with trusted service providers that help us operate our website, manage forms, process inquiries, run advertising, provide analytics, host data, communicate with customers, or deliver our services.

These providers are only given access to information needed to perform their services. We may also disclose information when required by law, legal process, or to protect our rights, safety, property, customers, or business operations.

6. Lead Forms and Quote Requests

When you submit a quote request, contact form, or project inquiry, we may use your information to contact you by phone, text message, email, or other communication methods related to your request.

Submitting a form does not guarantee service availability, pricing, or project approval. Project estimates may depend on location, property layout, materials, installation requirements, and other factors.

7. Data Retention

We keep personal information only as long as reasonably necessary for business, service, legal, accounting, marketing, or operational purposes. The exact retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, online form, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.

9. California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, depending on how the law applies to our business and your relationship with us.

Your rights may include the ability to request:

• Access to the categories or specific pieces of personal information we collected
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how personal information is used or shared
• Opt-out of certain sharing or targeted advertising practices, where applicable

We will not discriminate against you for exercising privacy rights available under applicable law.

10. Children’s Privacy

Our website and services are intended for homeowners, property owners, business owners, and adults seeking outdoor lighting services. We do not knowingly collect personal information from children under 13 years old.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, forms, review services, maps, or social media pages. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the “Effective Date” at the top of this page. Your continued use of our website after updates means you accept the revised Privacy Policy.